Privacy Policy

At Q by Zayah, we value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, mobile site, or social media channels.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, phone number, email address, and shipping/billing addresses.
  • Account details: Login credentials (if you register), wishlists, and purchase history.
  • Device data: IP address, device type, browser information, and location (approximate).
  • Usage data: Pages visited, time spent, clicks, and session details.
  1. How We Use Your Information

We use your data to:

  • Process and fulfill orders.
  • Communicate updates about orders, shipping, or customer support.
  • Recommend products based on your preferences and past interactions.
  • Send promotional emails, newsletters, or offers (you can opt out).
  • Improve our website performance and user experience through analytics.
  1. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Trusted third-party vendors (e.g., shipping partners, payment gateways, CRM tools).
  • Marketing and analytics tools (e.g., email services, retargeting platforms) to enhance personalization.

All third parties are contractually bound to safeguard your data.

  1. Data Protection & Security

We implement strong security measures to protect your information:

  • Encrypted data transmission using SSL.
  • Limited access to personal data within our team.
  • Regular audits to ensure compliance with privacy laws.
  1. Cookies

We use cookies to:

  • Maintain login sessions.
  • Remember cart items.
  • Analyze website traffic for better experience.

You can manage cookie preferences in your browser settings.

  1. Your Choices
  • You may opt out of marketing emails at any time via the unsubscribe link.
  • You can request access, correction, or deletion of your personal data by emailing us at
  1. Policy Updates

This Privacy Policy may be updated occasionally. Any changes will be reflected on this page with an updated effective date.

  1. Contact Us

For questions or concerns regarding your privacy, contact: